Privacy Policy

Last Updated: December 16, 2024

At The Lakri, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide you with the best experience, we may collect the following types of information:

  • Personal Identification Information: When you make a purchase or interact with us, we may collect your name, phone number, email address, delivery address, and other information necessary for processing your order.
  • Payment Information: Since we only offer Cash on Delivery (COD), we do not store your payment information. We only require cash payments at the time of delivery, and no online payment details are collected or stored.
  • Website Usage Data: We may collect non-personal information related to how you interact with our website, including browsing behavior, pages visited, and device information. This helps us improve our website and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders and to communicate with you regarding the status of your order.
  • Customer Support: To respond to your inquiries, complaints, and other requests related to your orders.
  • Promotional Communications: If you have opted-in, we may use your contact information to send promotional emails or SMS regarding new products, offers, and updates. You can opt-out of receiving these communications at any time.
  • Improvement of Services: To enhance and personalize your shopping experience on our website and improve our products and services based on your feedback.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your personal and transactional information. However, please note that while we strive to protect your information, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing orders, and providing customer service. These third parties are obligated to keep your information confidential and only use it for the purposes specified by us.

We may also disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, improve site functionality, and analyze website traffic. You can disable cookies in your browser settings, but please note that doing so may affect some features of our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: If any of your personal information is inaccurate or incomplete, you have the right to request corrections.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions, such as if we need to retain your information for legal or business purposes.
  • Opting-Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the updated date. By continuing to use our website after any changes are made, you agree to the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us: